Overview
GT Coaching and Consulting
Performance Management
Process Guide
A complete, structured approach built around The 5 Knowings™ framework — from goal setting through to year-end review.
The Annual Cycle
The Five Knowings
Know Yourself
Self-awareness, emotional regulation, resilience and personal values.
Know Your Team
Understanding each person as an individual — strengths, motivations, working style and development needs.
Know Your Business
Goals and development plans grounded in what the organisation actually needs to achieve.
Know The Rules
The process is fair, consistent and legally sound. Every manager applies the same standards.
Know The Score
Performance discussed using evidence — observable behaviours, agreed metrics and specific examples.
The principleEffective performance management is not primarily about documentation or ratings. Its purpose is to create conditions where people understand expectations, receive honest feedback, own their development, feel valued and work in an environment where high performance is the norm.